Start thinking about your SalesForce App

Main thing you need to identify is processes in your system. To end up with better solution you need to identify following points clear and definitely

  • Reliance on spreadsheets
  • Collaboration via email
  • Documents shared on local file directories
  • Time-intensive, manual steps
  • Impact to a few departments maximum (just as you’re getting started; keeping your number of stakeholders to a minimum will help you make progress)

As for example you can consider following scenarios for your scenario to think about your solution.

A table describing the uses of the platform by department.

Reference:

https://developer.salesforce.com/trailhead/force_com_dev_beginner/starting_force_com/starting_discovering